The Pension Transitional Arrangement Directorate (PTAD) has introduced a more accessible “I Am Alive” verification process for pensioners with disabilities or health challenges who are unable to use facial or fingerprint recognition.
Executive Secretary of PTAD, Miss Tolulope Odunaiya, announced a policy review introducing a Mobile “I Am Alive” confirmation. Pensioners in this category can now apply through an online form available on PTAD’s website, submitting their photo or video, medical report, and verification slip.
Once approved, PTAD officials will visit the pensioner’s home for verification. Where physical visits are not feasible, a video call may be arranged. Diaspora pensioners are required to submit a Certificate of Aliveness from the Nigerian Embassy or High Commission in their country every six months.
Odunaiya reiterated that PTAD’s services are free and warned against any form of “fee-for-service” demands. She urged support staff to assist pensioners with empathy and discouraged walk-ins for fingerprint-based confirmation, emphasizing scheduled appointments only.
Pension unions and desk officers were also encouraged to act as liaisons, helping pensioners navigate the system, report issues, and promote awareness at the grassroots level. She also called for the implementation of Know-Your-Pensioners (KYP) initiatives for improved support.
Pensioners are reminded to complete their “I Am Alive” confirmation every six months, as failure to do so will result in temporary removal from the payroll until their status is verified.
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